IT Operations Management (ITOM)
In a world where uptime defines success, visibility and control over your IT environment are non-negotiable. TRONEXA’s ITOM solutions help organizations gain end-to-end visibility, automate operations, and ensure reliable service delivery across complex, hybrid infrastructures. We empower your business to predict issues before they impact users — ensuring consistent performance and service availability.
We modernize traditional IT operations by connecting data, systems, and workflows across your enterprise. Using ServiceNow ITOM, we unify discovery, monitoring, and automation under one intelligent platform — helping teams identify dependencies, eliminate silos, and deliver proactive operations.
Discovery & Service Mapping
Automatically identify and map all assets, applications, and dependencies across on-prem and cloud environments.
Event Management
Aggregate and correlate events from multiple tools to detect and prioritize issues before they affect service health.
Cloud Management
Gain control and visibility into your cloud resources, optimizing costs and ensuring compliance.
Orchestration & Automation
Automate repetitive operational tasks to improve efficiency, reduce errors, and accelerate response times.
Operational Intelligence
Use predictive analytics and machine learning to detect anomalies and prevent outages before they happen.
Governance & Compliance
Maintain consistent policies, controls, and audit readiness across all environments.
At TRONEXA, our ITOM solutions don’t just monitor — they empower. We help enterprises transition from reactive to proactive operations, where data, automation, and intelligence work together to ensure seamless performance and provide benifits such as:
- Real-time visibility across hybrid and multi-cloud infrastructures
- Reduced outages through proactive monitoring and automation
- Faster mean-time-to-resolution (MTTR) and improved reliability
- Lower operational costs and manual workloads
- Stronger compliance and governance posture